AGP Executive Report
Last update: 4 hours agoCustomer Calls: UK SMEs miss two-thirds of crucial calls, costing an estimated £3.7bn a year; BT has launched an AI receptionist to help firms handle enquiries. Northern Ireland businesses report missing eight calls daily and losing nearly £2,900 so far this year. Rising Costs: Small businesses are not covered by the household energy price cap, so cafes, shops and pubs renewing contracts may face higher bills — potentially feeding through to prices. Growth Finance: Bedford healthcare recruiter RM Medics secured an £800,000 facility to expand services helping NHS providers tackle waiting lists. Manufacturing Support: Fourteen Buckinghamshire firms took part in a Toyota-led programme to cut waste and improve productivity, while Northern Ireland’s new Advanced Manufacturing Innovation Centre will give businesses access to specialist facilities and engineering expertise. Practical Help: CIOB has published a free drugs and alcohol policy template for construction SMEs that lack in-house HR and legal teams.
Note: AI summary from news headlines; neutral sources weighted more to help reduce bias in the result. Feedback is welcome. Please let us know if you have any comments or suggestions about the AGP Executive Report.
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